Managed Service Providers (MSPs) are an outsourced third-party company that manages your IT requirements and functions. MSPs are strategic partners who handle the company’s IT operations by enabling IT agility and lowering fixed costs. Outsourcing to managed service providers is becoming a growing trend as more companies are realizing the many benefits of doing so.
In today’s interconnected and fast-paced world, IT is an essential part of business. Businesses of all industries and sizes must be able to be manage their IT requirements if they want to improve efficiency, reduce costs and streamline workflow. If IT is not a core competency of your business, then you need a reliable IT partner to manage the highly complex and fast-moving world of IT.
It really depends on what service levels you need and what you are looking to achieve. Although every business needs IT in today’s fast-paced world, we do have different tiered structures that offer different service levels, which define hours, fees and response times. We will work within the framework of your needs, budget and requirements.
We try to resolve issues as soon as possible. Our help desk is always available and depending on the severity of the issue a client is facing, we ensure fast response times. Our goal is to meet your IT needs and build a proactive, robust and smart IT infrastructure that will minimize disruptions and downtime.
Yes, we can provide you with our client references. We have built solid relationships with our clients by helping them meet their business objectives and providing services and support whenever required. Our clients suggest our name to the other companies for cost effective, high quality and on time web and software development. You can refer to client speak for Testimonial of our customers.
Yes we do, whenever required. This may be especially useful in initial requirements gathering, final implementation or other pain points. In such cases, our consultants will work on-site at pre-decided rates.
We sign NDA before initial discussions, and final contracts are drawn out in details. We are normally bound by the legal framework of our client’s country, and are a registered organization in Canada.